Return Policy
Last Updated: March 2026
At Z International BD, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions.
1. Return Eligibility
Products may be returned if:
The product is damaged during delivery
The wrong product was delivered
The product has manufacturing defects
2. Return Timeframe
Customers must request a return within 3 days of receiving the product.
3. Product Condition
Returned products must be:
Unused
In original packaging
With all tags and accessories intact
4. Non-Returnable Items
We do not accept returns for:
Used products
Products damaged due to misuse
Items without original packaging
5. Return Process
To initiate a return:
Contact our customer support.
Provide your order number and product details.
Our team will guide you through the return process.
6. Refund Process
Once the returned product is received and inspected, refunds will be processed within 5-7 business days via the original payment method.
7. Contact Information
Phone: +8801725000013
Email: zinternational190@gmail.com