Cancellation Policy
Last Updated: March 2026
Customers may cancel orders according to the following conditions.
1. Order Cancellation by Customer
Orders can be cancelled before the product is shipped. Once the order has been shipped, cancellation will no longer be possible.
2. Cancellation Request
To cancel an order, please contact us immediately with your order number and contact details.
3. Cancellation by Company
Z International BD reserves the right to cancel orders due to:
Product unavailability
Pricing errors
Payment issues
Suspicious or fraudulent transactions
In such cases, customers will receive a full refund.
4. Refund for Cancelled Orders
Refunds for cancelled orders will be processed within 5-7 business days.
5. Contact Information
Phone: +8801725000013
Email: zinternational190@gmail.com